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Terms & Conditions

Terms & Conditions

Privacy Statement Regarding Customer and Online User Information

At Templestays Hotel, we are dedicated to protect your privacy and safeguard your personally identifiable information. We strive to create an experience that is responsive to our guests' needs by using your information with care and responsibility.
Templestays Hotel are committed to respect privacy and putting in place the appropriate policies and procedures to safeguard our customer and online user information.
We have provided this Privacy Statement as an explanation of the information we collect, how we use it, and how the use of this information can benefit your experience during your relationship with us. We wish to help you make informed decisions, so please take a moment to read the sections below.

Information On this website
Contained within this website are data on a number of service, food and beverage and entertainment providers as well as general travel information. Every care has been taken to check and verify the quality of each outlet, as well as the accuracy of all pricing, location & other relevant information. However, as each respective vendor is a third party and does not fall within the control or governance of Templestays Hotel, we are not responsible for individual experiences at these respective attractions / facilities. All information is provided as-is and should not necessarily be considered an endorsement.

What information do we collect
Templestays Hotel collect information about guests and visitors to our web sites so that we can provide an experience that is responsive to our guests and visitors needs.
Information may be collected as part of:
     *fulfilling reservation or information requests,
     *registering for promotion or program membership,
     *responding to communications from us (e.g., surveys, promotional offers, or reservation confirmations).
We endeavor to collect information only with your knowledge and with your permission if necessary. The types of personally identifiable information that we collect may include your name, e-mail address, telephone number and lifestyle information such as room preferences, leisure activities, names and ages of children, and other information necessary to fulfill special requests (e.g., health conditions that require special room accommodations).
Templestays Hotel may also collect non-personally identifiable information about you, such as your use of our web sites, communication preferences, travel habits, aggregated data relative to your stays, and responses to promotional offers and surveys.

PURPOSE FOR COLLECTION, PROCESSING, AND DISCLOSURE
Collection & Use
Templestays Hotel Management is fully committed to provide you with information about the collection and use of personally identifiable information (PII) furnished by, or collected from, visitors while using our web sites. It is our practice not to ask you for information unless we need it or intend to use it to facilitate in having good customer interaction.

CONSENT
As part of our commitment to keep you informed, we may e-mail and/or call to notify you of Latest News and Promotions at Templestays Hotel only if you opt-in to receive such information via email and/or telephone. We always offer you the option to decline any or all of these communications by following the directions included in our e-mails or other communications.

In some cases, your permission will be implied from the nature of the service requested or transaction undertaken. Your permission will be deemed given for communications from us that are necessary to fulfill transactions and services that you request.

In certain circumstances, we will seek your express permission when we collect information that is regarded under certain data privacy regulations to be sensitive in nature (e.g., information revealing racial or ethnic Protection Act.)

We usually keep customer information for maximum of seven (7) years unless otherwise requested by the customer or imposed or deemed necessary by law.

UPDATES TO THE PRIVACY STATEMENT

Templestays Hotel may amend this Privacy Statement from time to time in order to meet changes in the regulatory environment, business needs, or to satisfy the needs of our guests, properties, strategic marketing personnel and service providers. Updated versions will be posted on our web site and date stamped so that you are always aware of when the Privacy Statement was last updated.

This privacy policy is updated on Sep.29, 2014.